How do I redeem my 1.5gb data,

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Calibratto
Posts: 1
Joined: Sat Feb 16, 2019 10:12 am

How do I redeem my 1.5gb data,

Postby Calibratto » Sat Feb 16, 2019 10:27 am

I bought a new phone Infinity Hot 6 and on the pack you had a sticker which said I am entitled to 1.5gb free if I text the hidden pin to 8186. I have done it for hours now but no single response. Please I desperately need the data now.

IamTeni
Posts: 9
Joined: Mon Mar 19, 2018 3:17 pm

Re: How do I redeem my 1.5gb data,

Postby IamTeni » Sun Feb 17, 2019 11:54 am

kindly drop the affected number so checks can be run on the line

IamGbenga
Posts: 10
Joined: Mon Mar 19, 2018 2:40 pm

Re: How do I redeem my 1.5gb data,

Postby IamGbenga » Mon Feb 18, 2019 3:43 pm

Hello @Calibratto, So sorry for the inconvenience encountered so far in claiming your 1.5gb data on your new smartphone.
However the issue is currently been investigated, but you would be required to send a mail to care@9mobile.com.ng
Stating the issue encountered and also capturing the following;
A. Device IMEI number
B. Device receipt (scanned)
Send details to care@9mobile.com.ng. Issue would be resolved as soon as possible.

forumadmin
Site Admin
Posts: 41
Joined: Fri Mar 09, 2018 11:59 am

Re: How do I redeem my 1.5gb data,

Postby forumadmin » Wed Feb 20, 2019 5:44 pm

Calibratto wrote:
Sat Feb 16, 2019 10:27 am
I bought a new phone Infinity Hot 6 and on the pack you had a sticker which said I am entitled to 1.5gb free if I text the hidden pin to 8186. I have done it for hours now but no single response. Please I desperately need the data now.
Issue has been resolved.