How do I deactivate a Monthly Data Plan

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Obranche
Posts: 1
Joined: Wed Apr 10, 2019 2:39 pm

How do I deactivate a Monthly Data Plan

Postby Obranche » Wed Apr 10, 2019 2:46 pm

While I was in Nigeria, I activated a Data Plan and cannot remember what I did to do so, but followed a text message instruction.

Now I am outside of Nigeria and the Data Plan keeps auto recharging.

I sent '2' to 2511 but it didn't work as the message could not be sent.

Please, what do I do? I just recharged my line with NGN5,000 which costed me about NGN7,525 on Worldremit.com and had about NGN1,700 or thereabout taken off immediately.

Please help.

Hadassah
Posts: 3
Joined: Fri May 11, 2018 3:49 pm

Re: How do I deactivate a Monthly Data Plan

Postby Hadassah » Thu Apr 11, 2019 9:31 am

*229*0#

forumadmin
Site Admin
Posts: 31
Joined: Fri Mar 09, 2018 11:59 am

Re: How do I deactivate a Monthly Data Plan

Postby forumadmin » Thu Apr 11, 2019 10:06 am

@Hadassah, thanks for being your brothers keeper @ Obranche, sorry to hear that. please e-mail the affected number to forum@9mobile.com.ng for more assistance.